MALAKAI SHIRAKI
Business Marketing Student at Brigham Young University - Hawaii
I’m thrilled you’re here. Please take a moment to explore my site, where you’ll find details on my background, experience, skills and more. To learn more or connect on an opportunity, feel free to contact me by Email, LinkedIn, or Facebook. Enjoy!
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ABOUT ME
Homegrown on the island of Oahu, I have had the opportunity to work with various people, cultures, and individuals. Because of this, I have learned and developed exceptional communication and interpersonal skills. I am a person that strives to turn my work into reality. I am creative, a problem solver, but most importantly, I am continually evolving and improving myself. My name is Malakai Shiraki, and I will do everything in my power to get the job done.
EXPERIENCE
Work History
August 2021 - Present
MANAGEMENT AND SALES | SHERWIN-WILLIAMS | WAIPAHU, HAWAII
Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
Identified and maximized sales opportunities, and increased customer retention rates
Used excellent time management and project management skills to successfully oversee and manage projects from conception to completion
March 2019 - November 2020
COUNTER SALES REPRESENTATIVE | HERTZ | HONOLULU, HAWAII
Learned how to effectively and comfortably sell to customers working my way into becoming one of the top five sellers in the Marriot Branch
Resolved customer issues and concerns professionally using effective customer service techniques. Increased customer satisfaction rates by 10 points
Provided world-class customer service by managing rentals and returns quickly and efficiently
August 2019 - November 2020
MARKETING AND SALES INTERN | FRANKLIN COVEY JAPAN | TOKYO, JAPAN
Collaborated with team members to help expand marketing channels. Led to many opportunities to meet with Microsoft, Fujitsu, and DuPont
Designed and presented social media campaign ideas while front running the company's Facebook, Twitter, and YouTube page
Tracked and analyzed web analytics to recommend proactive adjustments to strategies while presenting new and innovative marketing ideas in order to reach out to our target audience
June 2018 - July 2019
ATV AND UTV TOUR GUIDE | KUALOA RANCH | KANEOHE, HAWAII
Entertained over 15 tour guests an hour, making use of my superior public speaking and communication skills
Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors. Built personal relationships with guests to promote positive experiences.
Collaborated with various team members to ensure guest requests were addressed in an appropriate and timely manner.
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EDUCATIONAL BACKGROUND
Building successful experiences, careers, and futures.
January 2018 - Present
B.S. IN MANAGEMENT
BRIGHAM YOUNG UNIVERSITY - HAWAII
- Minor in Japanese
- Minor in Information Technology
Brigham Young University is widely known as one of the most diverse colleges in the US. People from all over the world come together to collaborate, learn, and build lasting relationships. Here I have honed my interpersonal skills and learned how to communicate information or messages clearly with my colleagues
PROJECT SHOWCASE
What I’ve Done
APCC REBRANDING PROJECT
The Asia-Pacific Career Conference allows students the professional development and exposure they need to prepare for life after BYU–Hawaii. By connecting students to international organizations, we can expand the university’s influence on workplaces worldwide, providing graduates with sustainable work opportunities everywhere. We helped to rebrand APCC to increase the outreach and effectiveness of the conference
VBP COLLABORATION
The Virtual Business Professional (VBP) is a six-week project that gives students real-world experience using communication and collaboration technologies employed in today’s corporate environment. Using a state-of-the-art social collaboration platform that is powered by Artificial Intelligence, students plan and hold virtual meetings, collaboratively conduct research, co-author documents, and use project management tools.
INTERNSHIP CASE STUDY
FranklinCovey is the world leader in helping organizations achieve results that require lasting changes in human behavior, often the most difficult challenge any organization faces. When accomplished, it is also the most durable competitive advantage. Click below to see my case study on market strategy and customer retention.
MY SKILL SET
CERTIFICATIONS
- Google Workplace
- Google Analytics
- Excel, Microsoft Word, PowerPoint
- Tableau Software
- Python
- SQL
- HubSpot Digital Marketing
- Domo
COMMUNICATION
- Public Speaking
- Interpersonal Communication
- Written and Verbal Communication Skills
- Empathic Listener and Persuasive Speaker
- Presentation and Negotiation Skills
LEADERSHIP
- Highly Motivational
- Organized and Driven
- Critical Thinker
- Relationship Building
- Adaptability
OTHER SKILLS
- Fluent in Japanese
- Managing and Implementing Social Media Campaigns
- Search Engine Optimization
- Brand Rebranding
MY VOLUNTEER BACKGROUND
January 2021 - Present Day
TOMODACHI GENERATION
The TOMODACHI Initiative is a public-private partnership, born out of support for Japan’s recovery from the Great East Japan Earthquake, that invests in the next generation of Japanese and American leaders through educational and cultural exchanges as well as leadership programs.
November 2016 - November 2018
CHURCH VOLUNTEER
Every week consisted of: organizing community service projects, directing and teaching TOEFL (Test of English as a Foreign Language) class for students, and daily scheduling to maximize productivity. Lead groups of ten to twelve volunteers and conducted weekly training meetings, followed up on goals, and created weekly progress reports. During this time, developed leadership and conflict resolution skills while working with a diverse group of people in an unfamiliar culture.
July 2014
RAINBOW FOR JAPAN KIDS
The Japan-American Society of Hawaii launched RAINBOW FOR JAPAN KIDS with the support of the First Hawaiian Bank, Japan Airlines, and Studio RIM Hawaii, and partnering with volunteer organizations from Tohoku, the U.S. Embassy in Japan, and the TOMODACHI Initiative. The program has brought Japanese children directly affected by the March 11, 2011 disaster to Hawaii for rest, recuperation, and physical/psychological relief since July 2011.
2012 - Present Day
EAGLE SCOUT
Conceptualized personal community service project, fundraised from local business, and lead 25+ volunteers over the course of 3 months in the renovation and beautification of an elementary school.
“A successful man is one who can lay a firm foundation with the bricks others have thrown at him”